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Smoothing the flow of information, from order to delivery.

Sales administration, cost estimating, engineering and methods, scheduling, quality, maintenance: we streamline the processes surrounding production and automate low-value tasks.

The leadership challenges

What is at stake for leadership.

  • Service level

    Deliver on the promised date: orders entered without delay, an up-to-date schedule, delays anticipated.

  • Cost of goods

    Quotes costed on up-to-date data (bills of materials, routings, purchasing) and quoted-versus-actual variance tracked.

  • Quality and compliance

    Non-conformities handled quickly, quality documentation maintained without devoting whole days to it.

  • Capturing know-how

    No longer depending on a few people who know where the information is.

Function by function

The time-consuming tasks, and what we put in place.

The functionTime-consuming tasksWhat we put in place

Sales administration

Turns customer orders into executable orders.

Time-consuming tasks
  • Enter orders received by PDF, e-mail or EDI
  • Issue and track order acknowledgements
  • Answer lead-time and order-status requests
What we put in place
  • AI agentReading of orders, whatever their format, and preparation of ERP entry; human approval of doubtful cases.
  • InterfaceCustomer portal: self-service order and lead-time tracking.

Estimator and sales engineer

Prepares quotes and secures project margins.

Time-consuming tasks
  • Rebuild bills of materials, routings and times for each quote
  • Consult suppliers for specific purchases
  • Find similar projects already costed
What we put in place
  • InterfaceEstimating tool linked to the ERP and to project history.
  • AI agentSearch for comparable projects and a first estimate to validate.
  • SteeringTracking of variance between quoted and actual cost.

Engineering and methods

Designs the product and defines how to manufacture it.

Time-consuming tasks
  • Keep bills of materials up to date across several systems
  • Manage engineering change requests and orders
  • Update manufacturing routings
What we put in place
  • EcosystemBill of materials synchronisation between PLM and ERP.
  • InterfaceEngineering change workflow, with approvals and history.

Planning and scheduling

Organises workshop load.

Time-consuming tasks
  • Recalculate the production plan at every disruption
  • Consolidate load and capacity in a spreadsheet
  • Inform sales administration of slippage
What we put in place
  • SteeringUp-to-date load and capacity dashboard, rescheduling scenarios.
  • AI agentDelay alerts and proposed trade-offs.

Quality

Ensures product and process compliance.

Time-consuming tasks
  • Structure complaints and non-conformities
  • Write 8D reports and action plans
  • Keep documentation up to date for audits
What we put in place
  • AI agentFirst drafts of analyses and reports from complaint data, validated by the quality engineer.
  • SteeringConsolidated quality indicators: non-conformity rate, handling times, recurrences.

Maintenance

Ensures equipment availability.

Time-consuming tasks
  • Write intervention reports
  • Update the CMMS
  • Search the history of a breakdown
What we put in place
  • InterfaceMobile or voice entry of interventions, linked to the CMMS.
  • AI agentSearch across breakdown history and the fixes applied.
One process, before and after

From customer order to production order.

Today
  1. Order received (PDF, e-mail) Manual
  2. Re-keyed into the ERP Manual
  3. Prices and lead times checked Manual
  4. Order acknowledgement written Manual
  5. Production order Manual
Tomorrow
  1. Order received (PDF, e-mail, EDI) Automated
  2. Read and pre-entered AI agent
  3. Flagged cases checked by sales administration Human decision
  4. Order acknowledgement sent Automated
  5. Production order scheduled Automated
  • Manual
  • Automated or AI agent
  • Human decision
Investment and return

What the task costs, what the solution costs.

  1. 01

    What the task costs today

    Time spent × frequency × full cost of the roles involved, plus the cost of errors (credit notes, disputes, re-keying) and of delays.

  2. 02

    What the solution costs

    A scoped diagnostic, then a staged build, each stage priced before it starts. Running costs (hosting, licences, maintenance) are stated from the outset.

  3. 03

    The return

    Calculated task by task, on your volumes: hours redeployed, errors avoided, lead times shortened. We start with the tasks that pay back fastest.

We do not publish an average gain: it depends on your processes and volumes. The diagnostic quantifies it, task by task, before any commitment.

Questions from leadership

What we are asked.

Which manufacturing roles can be automated with AI?
First, the repetitive tasks of sales administration (order entry), estimating (quotes), engineering (bills of materials, changes), scheduling (rescheduling), quality (reports, non-conformities) and maintenance (intervention reports).
How do you automate customer order entry?
An AI agent reads incoming orders (PDF, e-mail, EDI), extracts the lines and prepares entry into the ERP. Uncertain cases go to sales administration for approval. Data entry becomes a check.
How do you speed up quote costing?
By linking the estimating tool to the ERP and to project history: bills of materials, routings and purchase prices are pulled in automatically, and similar projects are proposed as a starting point.
Can AI replace a sales administration or estimator role?
A large share of their repetitive tasks, yes: order entry, searching for similar projects, pulling in bills of materials and prices. What remains human: the customer relationship, and decisions on lead times and margin. The role moves from data entry to control and decision-making.
For the CIO

An architecture that fits what you already have.

  • Integration, not replacement

    ERP, MES, PLM, CMMS: we start from your existing systems and connect them.

  • Network segregation

    Flows respect the separation between IT and operational technology (OT).

  • Documented, traceable flows

    Logged APIs and exchanges, with error recovery built in.

  • Governed AI agents

    Defined scope, human approval on uncertain cases, a log of every action.

Other sectors
03 — Getting started

Describe what’s holding your teams back.

A first conversation to qualify your need. Then a scoped diagnostic: the scope, the solution, the estimate.

Discuss your project

Reply within 48 business hours.